Same barcode in multiple stores
Some chains share the same loyalty-card barcode across brands. Add the card under each brand name you’ll use — either create them manually, or import a backup with Add as New Cards (see Backup & Restore).
Cashier rejects the scan
- Increase the brightness boost in Settings → Barcode Display.
- Wipe your screen — fingerprints scatter the laser.
- For EAN-13, EAN-8, and ITF, the cashier can also enter the number manually using the digits printed below the barcode in the full-screen view.
Switching iPhones
- On the old phone: Settings → Backup → Export All Cards.
- AirDrop or email the
.scandiobackupfile to the new phone. - Tap the file. Scandio opens with import already running.
Your favourites, tile colours, logos, and category icons all transfer.
Restoring a deleted card
Deletes are immediate and permanent in the running app. To restore one, import your most recent .scandiobackup and pick Add as New Cards if the rest of your data is current, or Merge with Existing if you want every card overwritten by the backup.